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Core Capabilities: What I can bring to your team
Evidence-Based Instructional Design
My specialty is translating highly technical, complex concepts into clear, intuitive training for non-technical audiences. I leverage a modern, specialized toolset which includes: ​
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Content Authoring: Articulate Storyline & Rise 360, Intellum Evolve Content Authoring
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Multimedia Production: Camtasia, Vyond, Adobe Creative Suite, Canva
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Generative AI Platforms: Google Gemini, ChatGPT, Claude
Learning Needs Assessment & Data Analysis
Good training doesn't just teach a topic-it connects learning goals directly to business outcomes. By trading guesswork for real insights through interviews, focus groups, and surveys, I make sure every learning solution is built with a dual purpose: helping learners master the material while delivering the measurable results the business is looking for.
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Proven Impact: At Google, I analyzed an AI learning needs assessment completed by over 300 sellers across Go-To-Market (GTM) teams. I used those insights to provide data-driven recommendations and design targeted eLearning modules that successfully closed critical AI knowledge gaps across 6 digital ad products.
Practical Application of Adult Learning Theory
I rely on practical adult learning theory to ensure training translates into real, on-the-job behavioral change. Rather than using a one-size-fits-all approach, I match the right framework to the unique learning challenge at hand, frequently utilizing:
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Knowles' Six Principles of Adult Learning
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Bloom's Taxonomy
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Gagne's Nine Levels of Learning
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The Kirkpatrick Model of Evaluation
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The Learning Transfer Evaluation Model (LTEM)
Team Building & Strategic Leadership
I have a proven track record of building, mentoring, and leading high-performing L&D teams that deliver enterprise-grade results. As the Senior Director Learning & Development at Apprentice.io, I built an in-house team from the ground up-bringing together instructional designers, technical writers, and product trainers under a single unified competency model. Together we launched comprehensive customer education programs tailored specifically for Fortune 100 pharmaceutical and biotech partners.
In-Person & Virtual Instructor-Led Training
At its core, good facilitation connects with people while delivering clear, actionable insights. I've had the opportunity to design and lead both in-person and virtual instructor-led training for diverse audiences around the globe. Because my background spans fast-paced fields like digital advertising, software engineering, and biotech, I know how to adapt complex training to fit the unique culture of any industry.
Learning Platform Configuration & Migration
A learning strategy is only as powerful as the ecosystem supporting it. Over the past 14 years, I have successfully configured, migrated, administered and led User Acceptance Testing (UAT) for some of the marketplace's premier Learning Management Systems.
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Proven Impact:
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At Apprentice.io I executed a comprehensive redesign of a customer-facing Skilljar LMS for over 16,000 users, establishing a tailored, role-based user journey that drove a 197% quarter-over-quarter surge in course enrollments.
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While at GroupM, I served as the Global LMS Administrator and UAT manager for a global platform migration, successfully moving 23,000 users across 60 countries from Cornerstone to a new proprietary LMS.
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